Data Deletion

MODAHSPACE allows users to request the deletion or anonymization of their personal data associated with the use of the platform.

Data Concerned

The data concerned by a deletion request may include:

• Account information;
• Phone number or email address;
• Order history;
• Support messages;
• Non-sensitive payment references;
• Technical or analytical identifiers associated with service usage.

How to Request Deletion

To request the deletion of your data, please contact us through one of the following channels:

Information to Provide

Please indicate in your request:

• Your name or account identifier;
• The phone number or email used on the platform;
• The exact nature of your request (deletion, anonymization, or rectification).

Processing Time and Limitations

MODAHSPACE will analyze your request and proceed with processing within a reasonable timeframe, subject to applicable legal, accounting, tax, security, or fraud prevention obligations.

Certain data may be retained when retention is necessary to comply with a legal obligation, resolve a dispute, prevent fraud, or secure the platform.